Return and Exchange Policy

You may exchange a dress within 7 days from the date of purchase. You need to present the official receipt, the dress should be unused, unwashed, unaltered, unstained, without any scent, undamaged and complete with original packaging, and all tags and labels intact.  

All exchanges are facilitated exclusively at the Powerplant Mall store. 

All additional costs incurred for the return and exchange of any dress (shipping fees, duties and taxes, and other charges) shall be paid for by the customer.

It's important to note that management reserves the right to refuse exchanges that do not comply with our policy.